Tuesday, September 27, 2011

NEFLIN October Classes


Live Online with Andrew Sanderbeck; Tuesday, October 4, 10:00 - 11:00 am

Low and No Cost Customer Service Improvements
Live Online with Andrew Sanderbeck; Wednesday, October 5, 1:00 - 2:00 pm

A Vibrant Children's Library: 52 Simple Things to Improve Your Skills and Services for Children
with Kio Fuller; Thursday, October 6, 9:00 am - 4:00 pm at NEFLIN

FourSquare and Other Location Based Apps
Live Online with Diana Silveira Tuesday, October 11, 10:00 - 11:00 am

Rediscovering the Lost Art of Customer Service
Live Online with Linda Bruno

YouTube and Video Sites
with Dawn Jenkins; Thursday, October 13, 9:00 am - 12:00 noon at NEFLIN
 
Flickr and Photo Sites
with Dawn Jenkins; Thursday, October 13, 1:00 - 4:00 pm at NEFLIN
 
The Future of Libraries
Live Online with Sarah Houghton; Thursday, October 20, 2:00 - 3:30 pm 

Leadership Interest Group
with Patricia Morris; Friday, October 14, 10:00 am - 12:00 noon at Marion County Public Library, Ocala  

Ebooks, Ereaders and Tablet Computing for the Library
with Mickey Boyd; Friday, October 21, 9:30 am - 4:00 pm at NEFLIN
 
Fun with Die Cuts: Celebrate the Seasons
with Jane Fischer, AccuCut; Tuesday, October 25, 10:00 am - 3:00 pm at Alachua County Schools, Sivia Center, Gainesville 

Emotional Customer Service: Making the Connection with the Customer
Live Online with Andrew Sanderbeck; Tuesday, October 25, 10 - 11 am

Utilizing the Cloud
Live Online with Diana Silveira; Tuesday, October 18, 10:00 - 11:00 am

Handling Customer Complaints Without Taking Things Personally
Live Online with Andrew Sanderbeck; Wednesday, October 26, 1:00 - 2:00 pm

Online Research Strategies for Librarians
Live Online with Kit Keller; Wednesday, October 26, 2:00 - 3:00 pm

Get More Out of Google
Live Online with Lori Reed; Thursday, October 27, 10:00 am - 12:00 noon 

See all NEFLIN Continuing Education at http://www.neflin.org/registration.php
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