Round Table Handouts from 2011 NEFLIN Annual Meeting

Six Round Table discussions were presented at the NEFLIN Annual Meeting on September 16, 2011. Below are topics and speakers along with links to handouts from the discussions.


Ebooks Update:  Al Carlson, System Administrator, Tampa Bay Library Consortium
Ebooks and Libraries – we’ll discuss where we are, how we got here, where we're going, and what we can do to be ready.

Green Libraries and Sustainability – Why Does It Matter and Where Do We Start?:
Bonnie J. Smith, Assistant Program Director for Human Resources, George A. Smathers Libraries, University of Florida
As information and intellectual hubs in communities and on campuses, libraries have a great opportunity, and even responsibility, to promote sustainability. From daily business practices to programming and events, libraries can become more relevant in their communities by demonstrating wise use of resources and creating community dialog around sustainability topics. Join Bonnie Smith to hear examples of efforts being made in libraries and share your experiences and ideas.

Mentoring, Coaching, Networking – Creating the Social Network:
Elizabeth Curry, Florida State College Jacksonville
This discussion will focus on informal and formal ways that we share knowledge, support innovation and create connections. Mentoring has traditionally been top down, with the wise or experienced person assisting someone inexperienced or new to an institution. Coaching is a term used in sports, executive leadership or daily life –such as “life coach.”  All of these involve relationships and information sharing which will build social capital in our social network. For libraries this can mean the opportunity to develop new services, enhance existing services and develop the potential of our profession. Join Elizabeth Curry to brainstorm ways to encourage mentoring, coaching and networking.

Participatory Management: Deborah Paulson, Director, Columbia County Public Library
Join Deborah Paulson for a discussion of Participatory Management -- when employees are part of the decision-making process in an organization. This is an important tool to prevent communication from being only from the top down. The director, or manager, makes the final decision, but employees take ownership in a decision if they have been part of the process.

Social Media Update: Dawn Jensen, Virtual Options
Find out what's new and what's next in Social Media and Digital marketing. From Google+ to Twitter image galleries, from Facebook pages to Thoora, Dawn Jensen will review the latest Social Networks and update on tools that can enhance your experience and connection with patrons and clients.

Staff Development Update: What Got You Here Won’t Keep You There!:
Andrea Giggetts, Giggetts & Associates
Leaders have an important role in staff development: establishing its priority, encouraging it by example, and supporting it in your attitude and budget. The truth is that if staff education and development are not a priority for the supervisor, it will not be a priority for anyone under them. Everyone owes it to themselves to possess the most up-to-date skills needed to attain and achieve success in tomorrow’s workplace, and what makes one effective is always changing.

Free webinars in October

On our sister blog, Library Webinars, we have just put up the monthly list of live webinars.

We have found numerous webinars in October that can assist with your professional development. Here are some selected topics:

• E-book Summit
• Marketing Technology to Latinos
• Mobile First
• New Cookbooks for the Library
• Nonfiction Can Be Fun
• Transforming Libraries through Weeding

Check them out!

NEFLIN October Classes

Handling Angry Customers with Tact and Skill

Live Online with Andrew Sanderbeck; Tuesday, October 4, 10:00 - 11:00 am

Low and No Cost Customer Service Improvements
Live Online with Andrew Sanderbeck; Wednesday, October 5, 1:00 - 2:00 pm

A Vibrant Children's Library: 52 Simple Things to Improve Your Skills and Services for Children
with Kio Fuller; Thursday, October 6, 9:00 am - 4:00 pm at NEFLIN

FourSquare and Other Location Based Apps
Live Online with Diana Silveira Tuesday, October 11, 10:00 - 11:00 am

Rediscovering the Lost Art of Customer Service
Live Online with Linda Bruno

Part 1, Wednesday, October 12, 1:00 - 2:30 pm

Part 2, Wednesday, October 19, 1:00 - 2:30 pm 

YouTube and Video Sites
with Dawn Jenkins; Thursday, October 13, 9:00 am - 12:00 noon at NEFLIN
 

Flickr and Photo Sites
with Dawn Jenkins; Thursday, October 13, 1:00 - 4:00 pm at NEFLIN
 

The Future of Libraries
Live Online with Sarah Houghton; Thursday, October 20, 2:00 - 3:30 pm 

Leadership Interest Group
with Patricia Morris; Friday, October 14, 10:00 am - 12:00 noon at Marion County Public Library, Ocala  

Ebooks, Ereaders and Tablet Computing for the Library
with Mickey Boyd; Friday, October 21, 9:30 am - 4:00 pm at NEFLIN
 

Fun with Die Cuts: Celebrate the Seasons
with Jane Fischer, AccuCut; Tuesday, October 25, 10:00 am - 3:00 pm at Alachua County Schools, Sivia Center, Gainesville 

Emotional Customer Service: Making the Connection with the Customer
Live Online with Andrew Sanderbeck; Tuesday, October 25, 10 - 11 am

Utilizing the Cloud
Live Online with Diana Silveira; Tuesday, October 18, 10:00 - 11:00 am

Handling Customer Complaints Without Taking Things Personally
Live Online with Andrew Sanderbeck; Wednesday, October 26, 1:00 - 2:00 pm

Online Research Strategies for Librarians
Live Online with Kit Keller; Wednesday, October 26, 2:00 - 3:00 pm

Get More Out of Google
Live Online with Lori Reed; Thursday, October 27, 10:00 am - 12:00 noon 

See all NEFLIN Continuing Education at http://www.neflin.org/registration.php

Making the Most of NEFLIN CE Awards

NEFLIN CE Coordinator Patricia Morris (on left) presented the "Making The Most of NEFLIN Continuing Education Award" at the NEFLIN Annual Meeting on September 16. Showing off their awards are (left to right) Martha Smith of Florida Coastal School of Law, Julie Evener of the University of St. Augustine - Health Sciences, and Danny Hales of Suwannee River Regional Library System. 

2011 NEFLIN Annual Survey

NEFLIN is collecting information that will help our services and training programs meet your every need and schedule. Please help us by completing the 2011 NEFLIN Annual Survey, telling us of your experiences with NEFLIN training and services.

The survey takes about 15 minutes to complete and will be up until Friday, October 7.

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Do you like our online survey tool, ZipSurvey? It is available to NEFLIN members to use for your own surveys, polls, contests and registrations. See more information here, then contact Patty Morris to get started.

NEFLIN Seeks Member Highlights

What have you been doing this year?

• Did you have a great program?
• Form a new partnership?
• Start a new service that has been wildly successful?

NEFLIN is offering our members their moment in the sun at the Annual Meeting on Friday, September 16th. If your library has done something in the last 12 months that you're really proud of let us know so we can give you a "shout out."

Send your member highlights to brad@neflin.org.