Friday, June 11, 2010

Virtual Training Opportunities in June and July

Supervisory Skills: The Good, the Bad and the Ugly...Dealing with Difficult Behaviors and the Conflict They Sometimes Cause: LIVE ONLINE
Wednesday, June 30, 2:00 - 4:00 pm

In this session, we will study four of the behaviors we all try to avoid – tanks, snipers, whiners, and grenades. We’ll find out why they do what they do and how we should – or shouldn’t – react to them. How can we communicate with them more effectively? And in case conflict creeps onto the scene, we will learn how to be an example to others, as well as specific tips on how to help others deal with conflict. These topics aren’t what we think of as “fun topics” – but if we handle them well, our workplace will be more fun. Don’t miss this opportunity to learn how to deal with some of the “negatives” more effectively!

Virtual Trainer: Linda Bruno, Library Consultant

Monday, July 12, 2:00 - 3:30 pm

Often school media specialists and their libraries are the most vulnerable when school budgets get slashed. What can you do? First, you must be able to measure the value of your library and second, to be able to communicate that value and demonstrate your library's impact on the school and community. This webinar, developed in New Jersey and using WebJunction "Demonstrating Impact" documents, utilizes the “Valuing Libraries Toolkit” at It's a simple method to quickly calculate a library's return on investment and demonstrate its value.

After the webinar, participants will be able to:
  • Describe what is valuable to customers, funders and stakeholders
  • Execute a seven part strategic process
  • Identify and quantify the library’s value
Virtual Trainer: Joanne Roukens, Highlands Regional Library Cooperative, Denville, NJ

Thursday, July 15, 10:00 am - 12:00 noon

Tough economic times require that consumers educate themselves on the best deals and take measures to avoid being taking advantage of. In this two hour online class, students will explore 20 of the best consumer action/ protection/help resources that librarians use to find answers to questions like “I think my car has been recalled -- where do I find information on how to get repairs?” and “I’m considering a new dishwasher -- where can I find reviews and information on the most energy efficient models?” Students will then have the opportunity to explore consumer reference resources further in an after-class exercise. By the end of this class students will be able to:
  • Identify the best consumer reference tools online
  • Use consumer reference resources to answer specific questions
  • Assist patrons with consumer assistance reference questions more effectively
Virtual Trainer: Russell Palmer, Lyrasis

Tuesday, July 20, 10:00 am - 12:00 noon

In this two-hour live online session attendees will learn how to use the Koha ILS to manage both patrons and circulation. Topics include: adding and editing patrons; searching the catalog via the staff clientand the OPAC; checking books in and out; placing and managing holds; and running circulation reports.

Virtual Trainer: Nicole C. Engard, Director of Open Source Education at ByWater Solutions

Are you considering getting your Master's in Library and Information Studies?

If you are working in a library or an organization that requires the expertise of an information professional and wondering what it would take to get a Master's Degree to become a Librarian, Information Professional or School Media Specialist then this informative online workshop is for you. The presenters will cover the degree programs at Florida State University and University of South Florida and admission requirements, distance learning options, costs and financial aid availability.

Virtual Trainers: Dr. Christie Koontz, Florida State University, and Jessica Voss, University of South Florida

Register to attend one of four sessions:
  • Tuesday, July 20, 10:00 - 11:00 am
  • Tuesday, July 20, 2:00 - 3:00 pm
  • Thursday, July 22, 10:00 - 11:00 am
  • Thursday, July 22, 2:00 - 3:00 pm
Monday, July 26, 2:00 - 4:00 pm

Ah, the incredible power of praise – when to give it, how to give it, and to whom. You’ll receive 8 “praise phrases” that show people you’ve noticed and appreciate who they are. We’ll discuss why singing the praises of your employees helps create that motivating environment we all like to work in. And I know you! You’re thinking, “But I have someone whose praises don’t warrant singing.” Ah, well...we’ll see about that! We will discuss coaching and counseling before the need for a reprimand arises. You’ll know when to use which technique, why it’s important to consider the differences, and why supervisors tend to avoid these vital areas of effective management. You’ll also be given tools that will help you deal with the dreaded case of the necessary reprimand – and you’ll leave the workshop feeling more confident in your ability to handle it well. It’s an area most of us would rather forget – but as supervisors, it’s not likely we’ll get off scot-free. Why not feel in control when handling these necessary parts of your job? This workshop will help you do just that.

Virtual Trainer: Linda Bruno, Library Consultant

Tuesday, July 27, 10:00 am - 12:00 noon

Travel web pages are now widespread, but which travel resources will best point your library users in the right direction as they plan personal and business travel? In this two-hour online class, students will explore 20 of the best travel resources librarians (and Lyrasis traveling trainers!) use to answer questions like, “this hotel is really reasonable -- should I stay here?” and “I’m staying overnight in a really small town -- is there a gem of a local restaurant here?” Students will then have the opportunity to explore travel reference resources further in an after-class exercise.

Virtual Trainer: Russell Palmer, Lyrasis

Tuesday-Wednesday, July 28-29

More people than ever are using mobile devices for a wide variety of purposes including communication, internet access, text messaging, and entertainment. It is important that libraries provide services on these devices as use increases.The Handheld Librarian III is a 2-day online conference and NEFLIN is sponsoring broadcast of the conference at several locations in our region:
  • Jacksonville Public Library, Main Library Conference Level, 303 N. Laurel Street, Jacksonville
  • St. Johns County Public Library, Ponte Vedra Branch Library, 101 Library Blvd., Ponte Vedra Beach
  • Suwannee River Regional Library System, 1848 Ohio Avenue, Live Oak
  • University of Florida, Smathers Library West, University Avenue, Gainesville
  • University of North Florida, Thomas G. Carpenter Library, Jacksonville
More information about the conference content and schedule will be available from closer to the conference dates.

See all NEFLIN Training at

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