Congratulations to the staff at Solinet who put together a very strong program this year. Thursday morning started with a keynote by Michael Stephens - The Transformed Library: Trends, Tools & Transparency (this takes a while to download - it's 200 slide, 74MB). Michael was great! We've been trying to get him here at NEFLIN but our schedules never work. We'll keep working on it. I have lots of notes from Michael's talk but I'll try to just pull the thought provoking ideas (I love the notion of being transparent to staff and the public) -
- From the OCLC Report: Perceptions of Libraries and Information Resources - people start with search engines, only 1% start at the library website
- From the OCLC Report: Sharing, Privacy and Trust in Our Networked World - library website use declined to 20% of the general public
- From the Pew Internet & Life Project report on Wikipedia - 8% of online Americans consult the Wikipedia daily
- Cool chart from Business Week about who participates and what they are doing online
- Search Google Maps or yelp.com for your library and read the reviews - What are people saying about your library?
- Darien Library lets their circ staff blog and do collection development!
- Roadmap to the transparent library - just say 'YES'
- Replace the reference fortress with a welcome desk - (see cool photos on slides 70-75)
- Offer User Driven Services
- Amazon lets people upload video reviews (and sells the Flip Video Camcorder to make it happen). Libraries are doing contests to tell stories at the library
- Have an Emerging Technology Group that trend spots, plays with tools, and reports out (hey - NEFLIN has one of these!). Do a meet the gadget day
- Market your library - do a Ray of Light, Day in the Life of the Library video on YouTube
- Create a library presence - Use social networking software, go where the people are, imbed meebo into library website for IM, add a link to Ask a Librarian from the Results not Found page, twitter from the ref desk or twitter new books
- How important is learning? A well trained staff can carry your message to your users
- Play - if we play we learn
- Let go of the role of gatekeepers
- Death by Risk Aversion - why don't we innovate?
- 5 Phrases I Never Want to Hear - this is a man after my own heart
- Top 100 Lamest Excuses for Not Innovating
- Rules for Innovating
- Dream big
- Encourage the heart
- Throw out the culture of perfect
- Ground technology use in the library mission and vision
- 5 Things I Can Do Now
- Be a trendspotter
- Form an Emerging Technology Group
- Try a Learning 2.0 program
- Create a "What's New" blog
- Explore presence - put my library in different places
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